Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word/ by Mark Bowden and Andrew Ford

By:

Bowden, Mark [1970-]

Contributor(s):

Ford, Andrew

Material type: Text

TextPublication details: New York: McGraw-Hill; 2013Edition: 1st edDescription: xvii, 257 pages: ill.; 23 cmISBN:

9780071793001

Subject(s):

DDC classification:

658.85019 BOW

Contents:

Primary impressions

Winning trust with a wave of your hand

Types and territory

A tribal bazaar

Realizing relationships in sales

Opening and closing acts

The complex sale

C-suite selling

Fire and ice

Sales intelligence

Coaching a racehorse

Summary: Summary: Delivering step-by-step guidance; demonstrations; tips; tricks; and techniques specifically tailored for sales pros; this book unlocks the secrets of nonverbal communication to give them an unbeatable advantage. -- Edited summary from book

Item type:

Books

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Holdings
Item type	Current library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	KU Central Library	Rack No. : 41 Annex : 01 Shelve No. : A-03	Reference Section (Non-Issuable Books)	658.85019 2013 (Browse shelf(Opens below))	C-1 (NI)	Not For Loan		51829

Includes and index.