Zartman, I. William Negotiation and Conflict Management: Essays on Theory and Practice / I. William Zartman - 10th ed - New York : Routledge, 2009 - 299 p. : ill. ; 23 cm Includes Index ISBN: 9780415545297 Subjects--Topical Terms: NegotiationConflict Management Dewey Class. No.: 658 / ZAN