TY  - BOOK
AU  - Seppanen,Marvin S.
TI  - Process analysis and improvement: tools and techniques 
SN  - 9780072857122
U1  - 658.4063 
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill/Irwin, 
KW  - Process analysis and improvement
N1  - Includes index
ER  -