Seppanen, Marvin S.  <br/><br/>
Process analysis and improvement :  tools and techniques / 
Marvin S. Seppanen, Sameer Kumar, Charu Chandra 
 - 1st ed 
 - Boston,  McGraw-Hill/Irwin,   2005 
 - xvii, 366 p. :  ill, ;  26 cm 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780072857122 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Process analysis and improvement
<br/><br/><label>Dewey Class. No.: </label>658.4063  / SEP