Klein, Janice Anne. True Change : How outsiders on the inside get things done in organizations / Janice A. Klein. - 1st ed. - San Francisco : Jossey-Bass, 2004. - xiv, 207 p. : ill. ; 24 cm. Includes bibliographical references (p. 197-202) and index. ISBN: 9780787974732 LCCN: 2004010943 Subjects--Topical Terms: Organizational change.Corporate culture. Dewey Class. No.: 658.406 / KLT