Gitlow, Howard S. <br/><br/>
Quality management :  tools and methods for improvement / 
Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. 
 - 2nd ed. 
 - Burr Ridge Ilions :  Irwin,  1995. 
 - xix, 508 p. :  ill. ;  25 cm. 
 - Irwin series in statistics .
<br/><br/>Includes bibliographical references (p. 501-503) and index. 
<br/><br/><label>ISBN: </label>0256106657 9780256106657 
<br/><br/><label>LCCN: </label>94015814  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.562  / GIQ