TY  - BOOK
AU  - Mannan,DrM A
AU  - Ferdousi,Farhana
TI  - Essentials of total quality management
SN  - 9848090325
U1  - 658  
PY  - 2007///
CY  - Dhaka
PB  - University Grants commission of Bangladesh, 
KW  - Management
N1  - Includes bibliography
ER  -