Mannan, Dr. M A Essentials of total quality management / Dr. M A Mannan and Farhana Ferdousi. - 1st ed - Dhaka : University Grants commission of Bangladesh, 2007 - xvi, 233 p. ; 28 cm Includes bibliography. ISBN: 9848090325 Subjects--Topical Terms: Management Dewey Class. No.: 658 / MAE