Bowden, Mark

Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word/ by Mark Bowden and Andrew Ford - 1st ed. - New York: McGraw-Hill; 2013 - xvii, 257 pages: ill.; 23 cm.

Includes and index.

Primary impressions

Winning trust with a wave of your hand

Types and territory

A tribal bazaar

Realizing relationships in sales

Opening and closing acts

The complex sale

C-suite selling
Fire and ice

Sales intelligence

Coaching a racehorse

Summary: Delivering step-by-step guidance; demonstrations; tips; tricks; and techniques specifically tailored for sales pros; this book unlocks the secrets of nonverbal communication to give them an unbeatable advantage. -- Edited summary from book

9780071793001


Body language
Business & Economics
Marketing & Sales

658.85019 / BOW