TY - BOOK AU - Smudde ,Peter M. TI - Managing Public Relations Business Principles and Tools for Strategic Communication SN - 9781032076768 U1 - 659.2 PY - 2023/// CY - New York : PB - Routledge KW - Public relations—Management KW - Strategic communication KW - Business communication KW - Public relations KW - Corporate communication KW - Marketing—Public relations N1 - Includes index; 1. Leadership and management in public relations: Two sides of the same coin,; 2. Team management,; 3. Professionalism, ethics, and law: The good person representing organizations well; 4. Distinctions between agency and nonagency operations,; 5. Operations tools I: Strategic plans and financial matters; , 6. Operations tools II: Performance measurement, performance reviews, and human resources management,; 7. Decision-making in tune with the organizational strategic plan,; 8. Client-centered communication,; 9. Business-development principles,; 10. Requests for proposals and new-business pitches; 11. Personal career-planning approaches, ER -