Thill, John V. Excellence in business communication / John V. Thill and Courtland L. Bovee. - 3rd ed. - New York : McGraw-Hill, 1996. - xxviii, 511 p. : ill. ; 26 cm. Includes bibliographical references and indexes. ISBN: 0070069077 LCCN: 95004938 Subjects--Topical Terms: Business communication Dewey Class. No.: 658.11 / THE