Quality : management essentials / David Hoyle
Material type:
TextPublication details: New York : Routledge , 2007.Edition: 1st edDescription: 212 p. : 23 cmISBN: - 9780750667869
- 658.5 HOQ
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KU Central Library | Rack No. : 48 Shelve No. : A-01 | General Stack (Issuable Books) | 658.5 HOQ 2007 (Browse shelf(Opens below)) | C-3 (I) | Available | 53395 | ||
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Books
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KU Central Library | Rack No. : 48 Shelve No. : A-01 | General Stack (Issuable Books) | 658.5 HOQ 2007 (Browse shelf(Opens below)) | C-4 (I) | Available | 53396 | ||
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KU Central Library | Rack No. : 41 Annex : 01 Shelve No. : A-02 | Reference Section (Non-Issuable Books) | 658.5 HOQ 2007 (Browse shelf(Opens below)) | C-1 (NI) | Not For Loan | 53403 | ||
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Books
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KU Central Library | Rack No. : 41 Annex : 01 Shelve No. : A-02 | Reference Section (Non-Issuable Books) | 658.5 HOQ 2007 (Browse shelf(Opens below)) | C-2 (NI) | Not For Loan | 53404 |
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Includes index.
Introduction to quality
Achieving sustaining and improving quality The nature of quality management
A systems approach Systems thinking
Scope of the system
Managing quality using ISO 9000
How ISO 9000 made us think about quality
Managing quality using the process approach
Making the case for managing quality more effectively.
Quality management and quality auditing is inevitable in most areas of industry and commerce. Written by a best-selling quality management author, this book provides an introduction to quality management and the ISO 9000 family of quality standards
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