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Managing Quality: A Practical Guide to Customer Satisfaction /

Murthy, D B N

Managing Quality: A Practical Guide to Customer Satisfaction / D B N Murthy - 1st ed - New Delhi : Repsonse Books, 1999 - 226 p. : ill. ; 22 cm

Includes Index

ISBN: 0761993053 9780761993056

Subjects--Topical Terms:
Managing Quality

Dewey Class. No.: 658.4013 / MUM

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